Shipping Policy
1. Shipping Methods
Bluepacca offers several shipping options to accommodate your needs:
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Standard Shipping - USPS: Estimated delivery within 5-7 business days for domestic orders and 15-20 business days for international orders.
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Expedited Shipping - DHL: Estimated delivery within 2-3 business days for domestic orders and 5-7 business days for international orders. Additional charges of $5-$10 may apply.
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Free Shipping - USPS: Orders over $50 qualify for free standard shipping within the continental United States.
2. Processing and Cancellation Time
Orders are filled and shipped within 48 business hours of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed for shipping and assigned a tracking number, we are unable to cancel it. You may cancel your order within 6 hours after placement by contacting us at support@bluepacca.com.
3. Shipping Costs
Shipping costs are calculated based on the weight of your package, the destination, and the shipping method selected. All shipping costs will be clearly displayed at checkout before the final payment is made.
4. Order Tracking
Upon shipping, you will receive a confirmation email containing your tracking information. You can track the progress of your shipment on our website's tracking page or directly on the courier’s website.
5. International Shipping
For international orders, all customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer. Please be aware that we are not responsible for any delays caused by customs clearance processes in the destination country.
Policy Updates
We reserve the right to update our shipping policy at any time. All updates will be posted on our website and are effective immediately. By making a purchase, you agree to accept the terms outlined in the most current version of our shipping policy.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@bluepacca.com. We are here to help make your experience as smooth and enjoyable as possible.